HP Care Pack - 3 Year - Warranty

  • Part: 1003678
  • Model: UQ831E
$299.00

Availability

Always Available

  • General Information
    • Manufacturer
    • HP Inc.
    • Manufacturer Website Address
    • http://www.hp.com
    • Brand Name
    • HP
    • Service Name
    • Care Pack
    • Product Type
    • Warranty

HP Next Business Day Hardware Support for Travelers gives mobile computer users a one-stop solution for prompt, reliable remedial services in more than 85 countries around the world. This easy-to-use HP Care Pack Service offers local-language remote problem diagnosis and next-business-day onsite response times. Coverage spans HP and Compaq branded mobile hardware products and HP-supplied internal components, plus attached accessories purchased with the main product.

  • Service Information
    • Service Main Type
    • Technical
    • Service Sub Type
    • Electronic and Physical
    • Service Characteristic
    • Parts & Labor
    • Service Details
    • Remote Problem Diagnosis and Support:

      • Local telephone and electronic support using HP remote support tools isolate your problem and help streamline resolution

      Next Business Day On-Site Response:

      • For issues that cannot be resolved remotely, an HP-authorized representative arrives at your site the next business day after your call has been logged and for which you have a contracted service window
      • Your covered hardware is returned to operational condition, with components or entire units replaced as necessary
      • Your coverage includes all required parts and materials

      Parts and Materials:

      • HP provides HP-supported parts and materials needed to maintain your covered hardware in operating condition, including parts and materials for recommended engineering improvements

      Coverage Window:

      • Service is available 8:00 am - 5:00 pm local time Monday through Friday (excluding HP holidays)

      HP Accidental Damage Protection:

      • Helps you avoid out-of-pocket repair or replacement costs caused by accidents that may occur during normal operation of your mobile computing products
    • Provided Support
    • Phone Support
    • Remote Diagnosis
    • Service Response Time
    • Next Business Day
    • Service Location
    • On-site
    • Service Duration
    • 3 Year
    • Product Supported
    • HP Commercial Notebook